Ciela AI Docs.
Everything you need to wire Ciela to your channels and put the four agents to work. Channels are the connect-once setups, Agents are who actually does the sending, Concepts are the things worth understanding once before launching anything serious. There's a machine-readable mirror at /llms-docs.txt for LLM and MCP consumers.
Channels
Email setup
Wire Gmail, Workspace, Microsoft 365, or any SMTP host into Eli in three minutes.
LinkedIn setup
Cookie-based connect for Mira, no password storage, fully reversible.
Cold call setup
Vapi keys, phone number, Gemini key, and the rest of what Vance needs to dial.
Cal.com setup
Paste an API key, pick an event type, let Vance book meetings live during cold calls.
Agents
Mira
LinkedIn agent, sends connection requests in your voice and hands off the moment a reply lands.
Eli
Email agent, drafts cold outreach that reads like you wrote it, paces sends, sequences follow-ups.
Vance
Cold call agent, holds real conversations on Vapi and books meetings on cal.com mid-call.
Atlas
Omnichannel agent, threads Mira, Eli, and Vance so no contact gets hit twice on a flow.
Concepts
Templates and flows
How a four-template picker becomes the node-and-edge engine that runs every multi-channel sequence.
How Ciela makes decisions
What the chat layer reads from, what she ignores, and how she gets from your data to the next move.
Ciela chat best practices
The prompts that work, the ones that don't, and when to skip Ciela and go straight to the agents.
Need help?
Ciela can walk you through any step. Or write to support@ciela.ai and we'll jump on the connection with you.